Our restaurant and bar area require an energetic, professional staff member who has an excellent track record in hospitality and who thrives in a fast-paced service environment. The focus is on professionalism and providing a superior customer experience. The ideal candidates must possess in depth knowledge about Food & Beverage in addition to superior customer relations skills. Excellent communication is essential to build a rapport with guests and ability to lead a team.

Applicant’s main accountabilities:

• Greet and escort guests with a professional and positive attitude.
• Oversee the flow of guests within the restaurant.
• Manage the reservations and shift team. Organize time effectively, forward plan and prioritize tasks to ensure workload is balanced and urgent situations are dealt with immediately.
• Focus on service quality as well as economic/cost targets.
• Liaise between kitchen staff and floor staff.
• Maintain ambience of restaurant – lighting, music, cleanliness, hygiene.
• Oversee and pro-actively deal with guest queries and complaints.
• Advise guests on menus & beverage choices.
• Check and deal with guests Special Occasion arrangements (e.g. Birthdays, Anniversaries, Honeymoons, Weddings).
• Promote special In-House events (e.g. Winemakers Dinners, Cocktails, Tasting sessions).

Applicant’s main qualifications:

• Hospitality education will be appreciated.
• Experience in a similar position in 4 or 5 star luxury hotels.
• A genuine interest and understanding in food and drink – wine and cocktail knowledge is essential.
• Fluency in English. A second foreign language (German/Russian/Hebrew) will be appreciated.

Applicant’s main capabilities and values:

• Ability to think on your feet and under pressure whilst maintaining a positive outlook and attention to detail
• Organizational and multitasking abilities
• Professionalism / Responsibility
• Critical thinking and Results orientation
• Leadership skills and team spirit
• A natural ability and confidence to sell/promote.
• Exceptional communication and presentational skills